Ongoing Monitoring

Q: How quickly are alerts delivered after a list update?

Alerts are delivered within 1 hour of a list update for standard monitoring. Real-time monitoring (available on Enterprise plans) delivers alerts within minutes.

Q: Can I configure different alert thresholds for different customer segments?

Yes. You can configure alert thresholds, delivery channels, and escalation rules per customer segment or risk tier.

Q: How do I handle a monitoring alert?

Alerts are delivered to your dashboard and via webhook. Each alert includes full match details and links to your case management workflow where you can review, escalate, or clear the alert.

Q: Is there an audit trail for monitoring decisions?

Yes. Every screening event, alert, and case decision is recorded in a tamper-proof audit trail that can be exported for regulatory review.

Compliance doesn't stop at onboarding — neither do we.

VerifyAfrica's ongoing monitoring service continuously re-screens your entire customer base against updated sanctions lists, PEP databases, adverse media, and risk signals, alerting you the moment a customer's risk profile changes.

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24/7

Continuous Monitoring

<1hr

Alert Delivery Time

1,500+

Lists Monitored

100%

Portfolio Coverage

How It Works

From submission to decision in seconds

A transparent, auditable process designed for speed and compliance.

Portfolio Enrolment

Enrol your entire customer base via API or bulk upload. Each customer is assigned a monitoring profile with configurable alert thresholds.

Continuous Re-screening

As sanctions lists, PEP databases, and adverse media sources are updated, your entire portfolio is automatically re-screened.

Change Detection

Our engine detects changes in customer risk profiles, new sanctions hits, PEP status changes, adverse media mentions, and KYC data changes.

Alert & Case Management

Alerts are delivered via webhook, email, or dashboard. Each alert includes full context and links to your case management workflow.

Capabilities

Everything included, out of the box

No stitching together multiple vendors. Every capability you need in a single API.

Real-time List Updates

Sanctions and PEP lists are monitored and re-screened within minutes of updates.

Adverse Media Monitoring

Continuous monitoring of news sources in 50+ languages for negative mentions.

Configurable Alerts

Set alert thresholds, delivery channels, and escalation rules per customer segment.

Audit Trail

Complete audit trail of all screening events, alerts, and case decisions for regulatory review.

Webhook Delivery

Real-time alert delivery via webhooks for seamless integration into your workflows.

Regulatory Reporting

Automated generation of monitoring reports for regulatory submissions.

Use Cases

Built for every industry in Africa

Trusted by fintechs, banks, iGaming operators, and more across the continent.

Banks & Lenders

Meet ongoing CDD requirements and detect changes in customer risk profiles post-onboarding.

Fintech

Automate periodic KYC refresh and sanctions re-screening without manual effort.

Insurance

Monitor policyholders and beneficiaries throughout the policy lifecycle.

Asset Management

Continuously monitor investors and beneficial owners for sanctions and PEP changes.

FAQ

Common questions

Everything you need to know about Ongoing Monitoring.